Privacy Policy

Guava Swiss is committed to protecting your privacy. This privacy policy explains how your Personal Data are processed by Guava Swiss.

Our Website contains links to other sites. Although the Guava Swiss logo and references to Guava Swiss may appear on some third-party websites, this Privacy Policy does not apply to these third-party websites. Users are encouraged to read the privacy statements of every website that collects personally identifiable information.

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1. Personal Data, Sources, and Principles

Personal Data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly. Processing means any operation or set of operations which is performed on personal data or on sets of personal data. Guava Swiss may ask you to provide different types of personal data depending on the materials and services you wish to access. This information is collected in the ways defined below and is released in accordance with the terms of this Privacy Policy. Should you want further details, please contact info@guava.swiss

Your Personal Data are obtained from the following sources, depending on the situation:

Directly from you, including on or through Guava Swiss Website, applications, tools, blogs, or correspondence with Guava Swiss.
From Subcontractors (for more information, please read the par. 2.5)
From persons, partners, or institutions linked to Guava services, or in the context of joint degree programs.
From other third parties, like for instance a study advisor or a third-party website, if you have agreed to your data being provided to us, or if concerned third parties were entitled to provide the data to us.

1.1. Browsing

As a general principle, Guava Swiss Website recognizes and collects certain data about your computer and connection, including the type of Internet browser you use, time spent on Guava Swiss Website, the pages visited, and the IP address of your Internet service provider (ISP).

The Data collected may be used for the following purposes: to monitor and improve our Website; to fulfill security purposes; to provide you with an excellent customer experience; to ensure that we provide you with the proper information; to monitor our performance.

Moreover, Guava Swiss Website may place a session ID on your browser or retrieve information from your browser using cookies. You can choose not to allow different types of cookies but blocking them may impact your experience and certain functionalities of the website, thereby affecting the services we offer.

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1.2. Brochure downloads

Most of the brochures that are available for download on the Guava Swiss Website do not require you to create an account. However, some downloads will prompt you to fill in a form with basic information such as first name, last name, phone number, and email address.

If you agree to it on the concerned webform, the personal data you provided, in this case, will be used to send you Guava Swiss services-related information, including information about programs, services, publications, courses, news, and events, or feedback requests to improve them; you allow Guava Swiss to contact you for these purposes (by any means, including email, phone, or instant messaging).

If you don’t agree to receive such program-related information, you will be able to download the brochures and the concerned personal data will not be used for the above-mentioned purposes; your personal data will be kept for a limited period of time, only in order to provide you with relevant information if you subsequently show a real and repeated interest that it may be useful to you. If it’s not the case, and unless another purpose/rule applies, the concerned personal data are erased from the database at the end of the period.

You can choose to stop receiving our emails and marketing communications at any time. To opt out of email communications, use the unsubscribe link which is clearly displayed at the bottom of all the email communications we send, or contact info@guava.swiss

For other online documents or services, please refer to section 1.3.

1.3. Online Services
Using Guava Swiss Website or applications enables you to access various online documents or services, such as surveys, chats, blogs, newsletters, contact tools, event/meeting registration forms, and applications (collectively referred to as “Online Services”), provided by Guava Swiss or through subcontractors.

By downloading, accessing, and/or using these Online Services, you agree that the personal data you provided may be used for commercial and marketing purposes, to provide you with relevant information about Guava Swiss services, publications, courses, news, and events, or to improve them; you allow Guava Swiss to contact you for these purposes (by any means, including email, phone, or instant messaging).

If you registered for an event/meeting organized by Guava Swiss, your personal data will in addition be used for organizational purposes.

If you disagree with the content of this section, please do not download, access and/or use the relevant Online Services.

1.4. Online Surveys
You may have to take part in various surveys, organized by Guava Swiss or other institutions. In order to allow you to participate, we may (within the framework of our legitimate interests) share your contact details and identity with the institutions in question.

1.5. Statistics
During and after the end of the services we provided to you, we may have to process your personal data for statistical purposes.

1.6. Data Disclosure
The personal data you provided will be processed by authorized Guava Swiss staff or by authorized persons/subcontractors acting on behalf of Guava Swiss. We do not sell, rent, disclose, or otherwise make available any personal information to third parties, except as described in this Privacy Policy or in other applicable rules.

However, we reserve the right to disclose information to authorities or third parties when it’s legally mandatory, required in connection with legal or regulatory proceedings, or in relation to our legitimate interests. Additionally, your personal data may be shared in the following ways:
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1.7. Subcontractors and third-party institutions
Guava Swiss uses subcontractors for the following purposes:

To ensure the provision of certain services
For business support purposes
To make possible the execution of our obligations toward you
To make possible the data processing activities described in this policy.

Your data may be provided to us by these subcontractors, or shared with these subcontractors. In this case, any personal data we shared with them will be limited to what is necessary to provide their service. Guava Swiss assumes the responsibility of ensuring that these subcontractors offer sufficient guarantees to ensure the protection of your personal data.

Additionally, Guava Swiss may have to share your personal information with persons, partners, or institutions linked to Guava Swiss services, or in the context of joint services.

1.8. How Guava Swiss protects your personal data
At Guava Swiss, we take appropriate and reasonable security measures to protect your personal data. We take appropriate organizational and technical security measures to ensure that any personal data we hold is not accessed by unauthorized persons.

1.9. Storage and International Data Transfer
The information you provide to us is stored in:

Switzerland, or
in the European Economic Area (EEA), or
In countries outside EEA.

The countries outside EEA may not have the same data protection laws as your country of residence. However, we will protect your personal data in accordance with this Privacy Policy and applicable laws, wherever it is transferred. If you want more information regarding this paragraph, please contact us at info@guava.swiss

2.0. Changing and updating personal information
Please make sure that all personal information you provide to Guava Swiss is accurate, and ensure that this information remains accurate and up to date. If you think that there is a mistake in your personal data held by Guava Swiss, please contact the relevant department that holds the concerned personal data. If you don’t know which department processes concerned personal data, please contact info@guava.swiss

2.1. Your rights
Under the data protection regulations, you have a number of rights with regard to your personal data. You have the right to request from us access to your personal data, rectification or erasure of your personal data; you have the right to restrict, or object to processing of your data. You have rights in relation to automated decisions making and profiling, as well as in certain circumstances the right to data portability. Where we are processing data based on your consent, you have the right to withdraw that consent at any time.

The rights are subject to some exceptions and will not always apply to all circumstances. Upon request, your personal data, including your contact details, shall be deleted from our marketing database. To access your personal information, get any information related to it, or ask for deletion, please contact Guava Swiss at info@guava.swiss

2.2. Changes or Updates to this Privacy Policy
Guava Swiss’s Privacy Policy is subject to change following changes in the applicable laws. We may also need to change this Privacy Policy from time to time as we improve our Website and Services. Please periodically review this Privacy Policy.

2.3. Applicable law
The present privacy policy is subject to Swiss law. Any dispute arising out or in connection with this Privacy Policy shall be exclusively settled by the court at the place where Guava Swiss is located.

2.4. Questions
Questions or requests regarding this privacy policy and any use made of your data should be directed to: info@guava.swiss

Last modified: May 2023